![]() ![]() "Offline-you do not have network access".Your version is displayed at the bottom of the sidebar that appears. Android devices: tap the three horizontal lines in the top left corner of eBird Mobile.Your version will be printed at the bottom of that page. iOS devices: tap "More" - the three dots in the bottom right corner of eBird Mobile.Here's where to look for your app version: To tell whether you have the latest version of the app, compare your eBird Mobile version to the most recent version published in the App Store or Google Play (links above). To update the app: Open the appropriate link below using your mobile device. Before troubleshooting further, first make sure you are using the most recent version of the app. The latest version of eBird Mobile will often contain fixes to known "bugs" in previous versions. If the issue you are experiencing is not listed above, please continue with the troubleshooting steps below. Note that very long traveling checklists are not as useful for science and may be hidden from public outputs (learn more about our rules and best practices for traveling counts). Otherwise, delete the GPS track and re-enter the distance information. ![]() If the GPS track is incorrect you can adjust the start and endpoints. This error message appears when an eBird Mobile GPS track is longer than 100km (62 mi). Track.distanceM must be less than or equal to 99999.9 We suggest taking screenshots or writing down your Not Submitted checklist data so you can re-enter these lists after deleting and reinstalling the app. Any Not Submitted checklists will be lost. Submitted checklists will remain safely archived on the eBird website. You will need to completely delete (uninstall) and reinstall the app. If the problem persists on the current version, the installation itself may be corrupt. Manually update the app by following this link on your mobile device: You must upload photos or sound recordings through the eBird website ( here's how to upload media from your phone)Īpp crashing, freezing, or unable to update.You can only share checklists through eBird Mobile before they are submitted.Some behaviors of eBird Mobile are expected. Please read the sections below before contacting us for help. Modified on: Thu, 27 Jul, 2023 at 3:21 PMĮxperiencing unexpected behaviors on eBird Mobile? You've come to the right place. Solution home eBird eBird Troubleshooting eBird Mobile troubleshooting ![]()
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